Is 365Lotto scam? Read our 365Lotto.com review 2019 to find out!
365Lotto.com is one of the new kids on the block in the online lottery site industry, having only been active at its current domain since the middle of 2018. The site is offered in English, Swedish, and Finnish. Owned and operated by Nordic Gaming Group N.V. and based in Curaçao, the service offers users the chance to place bets on some of the biggest names in lottery from around the world. In this 365Lotto.com review we will be looking at what they have on offer as well as what some of the advantages and disadvantages of using the site are.
365Lotto has a respectable selection of 22 international lotteries available:
- Austria Lotto
- France Lotto
- Lotto 6aus49
- Irish Lotto
- Italy Super EnaLotto
- Spanish La Primitiva
- Australian Monday & Wednesday Lotto
- Polish Lotto
- Polish Lotto Plus
- Australian TattsLotto
- South African Lotto 6/49
- South African Powerball
- Spanish BonoLotto
- Swedish Lotto
- Oz Powerball
- Oz Lotto
- UK Lotto
- Mega Millions
- US Powerball
How Does It Work?
365Lotto requires each user to have an active player account before he or she can use the website. As with most sites, this is easily obtained by completing the easy online registration process.
Once you have registered a player account, you can select which lottery you would like to play, choose your numbers, and purchase your ticket. Tickets purchased through 365Lotto do not represent physical tickets that are purchased on your behalf. Instead, they are bets that you are placing on the outcome of the relevant lottery. 365Lotto will then directly pay you any winnings that you are due if your bet is correct or, in the event of a major win, by claiming the amount from their insurers.
Any tickets that you purchase through the site will be visible from your player account dashboard. Your virtual ticket will be kept here until the time of the draw. Once the draw has taken place, you will be notified either via email or telephone to inform you that you have won, depending on the value of your winnings.
Is 365Lotto.com a Scam or Legit?
When we write a review of an online lottery website there are many factors that we consider. Some of these things include the length of time that the site has been around, who they are licensed by as well as where they are licensed, as well as how clear their terms and conditions of play are. This being said, while 365Lotto does have an official gaming license issued in Curaçao, they are relatively new to the playing field. Their terms and conditions are also slightly confusing, referencing many site features that are not visible (even when accessing the site through a VPN). As a result, we can’t help but feel that the terms and conditions might’ve originally been written for another website and then copied over and amended to fit the 365Lotto site. If that’s the case, then this is definitely a cause for concern.
All this, mixed with the fact that they do not have an openly visible reputation and presence on the web due to their young age, makes us wonder slightly whether we can place our trust in them. However, to give them the benefit of the doubt we will be employing the age-old analogy of innocent until proven guilty. We are hoping all this is because they’re just ironing out the kinks since they’re still so new, but if this doesn’t change in the near future, we’ll definitely update this review to point that out.
365Lotto offers a clean web design mixed with good navigation layouts. Every part of the site is easily accessible no matter where on the site you are. With vibrant colours and striking contrasts, the site is easy on the eyes and a pleasure to be on. The one drawback to this is that the site seems a bit slow to load, even on a stable and quick Internet connection. Even though there is no dedicated 365Lotto mobile application, the site can be used on smartphones and tablets while you are away from your PC. We didn't notice much of a difference between the desktop and mobile versions, as both were responsive but both also loaded a bit slowly at times.
While the 365Lotto.com terms and conditions mention features such as online games and a casino tab, we could not find any of these things when viewing the site. This could mean that these features are either still under development and will be added later or that they were launched with the site and since then have been taken down.
One feature that is on offer, however, is syndicate play. 365Lotto offers 3 syndicate options, which provide increasing chances of winning (62, 81, and 124 chances, respectively). Each syndicate purchases the corresponding amount of lottery lines. The lotteries included in the syndicate purchases include:
- US Powerball
- France Lotto
- El Gordo de la Primitiva
- Super EnaLotto
Each syndicate is split into 100 shares, of which you can choose an amount to purchase. Syndicate play increases your chance of winning while reducing the amount required to purchase a large amount of tickets.
Payments to 365Lotto are deposited into your online player account, from which you can purchase tickets. Supported payment methods include:
Withdrawals are handled by depositing your winnings, at your request, into either a nominated bank account or into a credit/debit card that you have used with the site prior to your withdrawal request. As is generally standard protocol, you may be requested to provide proof of identity and address in order for your withdrawal to be processed. From here, however, the withdrawal process according to their terms and conditions becomes slightly strange.
If a withdrawal amount of more than €2,000.00 (or that day’s equivalent amount converted into Swedish Krona or SEK) is requested, you will be asked to provide proof of identity. If this amount is being withdrawn to a credit card, you will also be asked to provide pictures of the front and the back of the card with all sensitive information, such as the CVV, blanked out. You are also limited to withdrawals of no more than €5,000.00 (or equivalent SEK) within any 24-hour period unless otherwise arranged with 365Lotto.
The minimum withdrawal limit is set at 500SEK, which we feel is rather high. To make this worse, a minimum withdrawal charge of 250SEK is levied upon any withdrawal request made. Add to this that any amount withdrawn that is above 5,000.00SEK could take up to 3 months to clear into your bank account, and you could easily get pretty frustrated with the whole process.
How to Claim Your Winnings
Thankfully, claiming your winnings is simple with 365Lotto: they will automatically credit your player account with any winnings once they have received them from their insurers. From here you will be able to request a withdrawal using your nominated method.
365Lotto offers customer support in a number of ways:
- Telephone support is available Monday to Thursday from 10 am until 6 pm and Fridays from 10 am until 4 pm at +46 842 554 425 (there no mention of what time zone this is, but we are guessing it’s Curacao)
- Email support is offered via their email address (email@example.com)
- There is an online form to complete on the “Contact Us” section of the website
- There is a “call back” button that allows you to enter your contact number so that 365Lotto can call you back
- There is also a live chat function on the site. This live chat is strictly in Swedish, even if you are viewing the site in English. The live chat also only functions during the standard operating hours listed above with their telephone support.
All support is also closed for a lunch hour each day between 2 pm and 3 pm (again, we are assuming this means the Curacao time zone). This is the only customer support we’ve ever come across that takes a lunch break, which is a bit odd. Is there just one person running the phone lines?
Welcome Bonus and Other Promotions
While writing this 365Lotto.com review, we were unable to see any welcome bonus or any other type of promotion. Perhaps this is still because the site is relatively new, but in our opinion, it should probably try to entice new customers with offers exactly because it’s so new.
Rules and Regulations
You need to be 18 years of age or older to be able to use any of the services available from 365Lotto. Additionally, there is an extensive list of countries from which play is banned. These include:
- Faeroe Islands
- Hong Kong
- Norfolk Island
- North Korea
- Saudi Arabia
- Saba Island
- South Sudan
- United Kingdom
- The USA (and territories)
365Lotto.com Review – Conclusion
365Lotto offers a good mix of international lotteries to bet on. This is overshadowed, however, by their confusing terms and conditions, their frustrating withdrawal policies, and their extensive list of 53 banned countries. There is potential out there for this newcomer to the market, but unfortunately, they have not quite reached it yet.
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